PRODUCTSWHATSAPP BUSINESS

PRODUCTSWHATSAPP BUSINESS

What’s up with WhatsApp?

Feel the ease of building meaningful one-on-one conversations.

VERIFIED SENDER AND BUSINESS PROFILE Stay recognizable

Get your verified sender name and add your logo so customers recognize your brand. Use the Business Profile section to say hello and introduce your services.

ENTRY POINTS Navigate customers to connect with you

Use buttons or QR codes at different entry points such as your website and app, or create ads that click to WhatsApp, to drive engagement.

RICH MESSAGE TEMPLATES Conversational experiences made easy

Use templates to ensure your messages are personalized and unified. Enrich them with numerous media options to make sure they stand out.

ALL TYPES OF RICH MEDIA Say more with less

Enrich communication with images, videos, files, location sharing, contacts, web links, audio files and buttons to keep customers engaged.

REAL-TIME ANALYTICS AND REPORTING Get the right insights to make smart decisions

Know when messages are seen, received, and delivered. Receive customer support agent reports to track performance and improve. Analyze results using Dashboards.

INFOBIP ANSWERS Handle more with chatbot automation

Build a chatbot to answer the most frequently asked questions directly on WhatsApp, with the option to transfer to live agents without losing conversation history or context.

INFOBIP CONVERSATIONS Keep all conversations in one place

Manage all your WhatsApp messages from a unified workspace where your team can access conversation history, customer profiles, message templates, and more to provide personalized support.

VERIFIED SENDER AND BUSINESS PROFILE Stay recognizable

Get your verified sender name and add your logo so customers recognize your brand. Use the Business Profile section to say hello and introduce your services.

ENTRY POINTS Navigate customers to connect with you

Use buttons or QR codes at different entry points such as your website and app, or create ads that click to WhatsApp, to drive engagement.

RICH MESSAGE TEMPLATES Conversational experiences made easy

Use templates to ensure your messages are personalized and unified. Enrich them with numerous media options to make sure they stand out.

ALL TYPES OF RICH MEDIA Say more with less

Enrich communication with images, videos, files, location sharing, contacts, web links, audio files and buttons to keep customers engaged.

REAL-TIME ANALYTICS AND REPORTING Get the right insights to make smart decisions

Know when messages are seen, received, and delivered. Receive customer support agent reports to track performance and improve. Analyze results using Dashboards.

INFOBIP ANSWERS Handle more with chatbot automation

Build a chatbot to answer the most frequently asked questions directly on WhatsApp, with the option to transfer to live agents without losing conversation history or context.

INFOBIP CONVERSATIONS Keep all conversations in one place

Manage all your WhatsApp messages from a unified workspace where your team can access conversation history, customer profiles, message templates, and more to provide personalized support.

Start using WhatsApp Business API today

with Infobip as your WhatsApp Business Solution Provider